Authorised Service Centre vs General Workshop: Consumers' Preference of Car Maintenance

Authors

  • M.A.F. Abdul Wahab Automotive Engineering Division, Road Transport Department, Putrajaya, Malaysia
  • M.F. Ibrahim
  • M.H. Mohd Latif

DOI:

https://doi.org/10.56381/jsaem.v2i2.81

Keywords:

Car maintenance; authorised service centre; general workshop; automotive consumerism

Abstract

There are more issues surrounding general workshops (GWs) compared to authorised service centres (SCs) especially concerning consumerism. Regardless, GWs still hold equal market share and have sustained their businesses. This article discusses car users' preference of maintenance involving SCs and GWs. Additionally, current government initiatives and the future of automotive workshops in Malaysia are also discussed.

Downloads

Published

04/28/2021

How to Cite

[1]
M. Abdul Wahab, M. Ibrahim, and M. Mohd Latif, “Authorised Service Centre vs General Workshop: Consumers’ Preference of Car Maintenance”, JSAEM, vol. 2, no. 2, pp. 151–156, Apr. 2021.

Issue

Vol. 2 No. 2 (2018): May 2018

Section

Car-TOON

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Similar Articles

You may also start an advanced similarity search for this article.